Data protection declaration

Company name: Harry’s Home Holding AG
Address of the company: Kaiserjägerstraße 2, 6020 Innsbruck
Trade group: Hotel Business
Regulating authority: Landesgericht Innsbruck, Member of the Tyrolean Chamber of Commerce
Commercial Register Number: FN 352074 g
Commercial Register Court: Innsbruck
Trade group: Hotel Business – VAT 73165326
Supervisory board: MMag. Christoph Pircher – Chair / Sonja-Sophie Ultsch – Deputy Chair/ Dipl. – Ing. Dietmar Ploberger – Audit Committee
Procuration: Valentina Ultsch – Prokurist / Marc Schönfeld – Prokurist
Managing director (CEO): Harald Ultsch

Our data protection officer is heyData GmbH, Schützenstraße 5, 10117 Berlin, Germany

Processing of your data within the GauVendi booking solution

We use a booking solution from GauVendi GmbH (Feuerwehrstr. 10, Frankfurt, Germany) on our website, which enables you to make a room booking according to your personal requirements and allows us to view and manage the necessary information about your booking.

The following data is processed:

• Number of persons
• Arrival and departure date
• Booked room features and rooms
• Additional services booked
• Booking country
• Other data relevant for reservations and cancelations

The legal basis for processing is Art. 6 para. 1 lit. b) GDPR, the fulfillment of the contract for the booking that is concluded with you, as well as Art. 6 para. 1 lit. f) GDPR, our interest in the optimal provision of additional options when booking and the maintenance of business relationships.
In addition, we use a feature that allows us to show you additional offers tailored to your region directly when booking. For this purpose, your IP address, which we have from your visit to our website, is used in abbreviated, anonymized form to obtain a rough estimate of your geolocation and to offer you suitable regional additional options. Apart from the short-term processing of your IP address for this purpose, no further processing of personal data takes place in this context. The legal basis for processing is Art. 6 para. 1 lit. f) GDPR, our legitimate interest in showing you suitable additional services.
The data is processed for as long as is necessary to process the booking. Subsequently, relevant data is stored in accordance with statutory retention periods and then deleted.

Furthermore, GauVendi supports us in the evaluation of website visitor data and further analysis. If you have given your consent via the cookie banner, Google Analytics is used for this purpose and this data is then shared with GauVendi. You can find more detailed information on processing by Google Analytics in the relevant section of this statement.

We have concluded an order processing contract with GauVendi in accordance with Art. 28 GDPR, in which we oblige the provider to guarantee the protection of your data.
As part of the processing, it is possible that your data may be transferred to third countries. For potential transfers to third countries outside the EU and the EEA for which there is no adequacy decision by the EU Commission, standard data protection clauses have been agreed with the respective recipient in the third country in accordance with Art. 46 para. 2 lit. c GDPR. These oblige the recipient of the data in the third country to process the data in accordance with the level of protection in Europe.
Further information on GauVendi can be found in the service provider’s privacy policy: https://www.gauvendi.com/data-protection

Billing addresses of our hotels:

HH Hotel Ost GmbH

Location: harry’s home Vienna Millennium Tower
Kaiserjägerstraße 2
6020 Innsbruck
UID: ATU67133906
FN: 372167f

HH Hotel Süd GmbH

Location: harry’s home Hart bei Graz
Kaiserjägerstraße 2
6020 Innsbruck
UID: ATU61901357
FB: FN 265713f

Location: harry’s home Villach
Kaiserjägerstraße 2
6020 Innsbruck
UID: ATU61901357
FN: 265713f

Location: harry’s home Graz Smart City
Kaiserjägerstraße 2
6020 Innsbruck
UID: ATU61901357
FN: 265713f

HH Hotel Mitte GmbH

Location: harry’s home Steyr
Kaiserjägerstraße 2
6020 Innsbruck
UID: ATU64910966
FN: 326567x

Location: harry’s home Linz Urfahr
Kaiserjägerstraße 2
6020 Innsbruck
UID: ATU64910966
FN: 326567x

Location: harry’s home Bischofshofen
Kaiserjägerstraße 2
6020 Innsbruck
UID: ATU64910966
FN: 326567x

HH Hotel Nord GmbH

Location: harry’s xl-hotel
Kaiserjägerstraße 2
6020 Innsbruck
UID:ATU79604304
FN: 605722v

HH Hotel West GmbH

Location: harry’s home Dornbirn
Kaiserjägerstraße 2
6020 Innsbruck
UID: ATU65305877
FN: 334624w

Location: harry’s home Telfs
Kaiserjägerstraße 2
6020 Innsbruck
UID: ATU65305877
FN: 334624w

Location: harry’s home Lienz
Kaiserjägerstraße 2
6020 Innsbruck
UID: ATU65305877
FN: 334624w

HH Hotel Deutschland GmbH

Location: harry’s home Munich-Moosach
Bunzlauer Platz 5
80992 Munich
UID: DE294808671
HRB: 210061

Location: harry’s home Berlin-Moabit
Bunzlauer Platz 5
80992 Munich
UID: DE294808671
HRB: 210061

Harry’s Home Switzerland AG

Location: harry’s home Zurich-Wallisellen
Industriestraße 160
8957 Spreitenbach
UID: CHE-302.828.603

Location: harry’s home Bern-Ostermundigen
Industriestraße 160
8957 Spreitenbach
UID: CHE-302.828.603

Location: harry’s home Zurich-Limmattal
Industriestraße 160
8957 Spreitenbach
UID: CHE-302.828.603

DialogShift chat application and other communication services on our website

Our website uses the communication services of DialogShift GmbH, Torstr. 201,

10115 Berlin. These include a chat application, e-mail communication and telephone communication. The applications process and store data for the purpose of web analysis, operating the communication services and responding to inquiries.

To operate the chat function, the chat texts are saved and a cookie with a unique ID is set – this is used to recognize you as a customer. In the case of e-mail and telephone communication, the communication content is also stored temporarily in order to ensure efficient processing of your inquiries.

A cookie is a small text file that is stored locally in the cache on your device.

is saved. With the help of this cookie, our application recognizes the device and can call up past chat logs. This cookie is stored for 90 days since the last

usage, stored. You can deactivate the storage of cookies in your

Deactivate browser settings. However, without the use of cookies, the

Chat function cannot be executed.

The possible disclosure of e.g. name, e-mail address or telephone number

is voluntary and with the consent to temporarily use and store this data for the purpose of establishing contact until the end of the contact. This personal data will be deleted after 90 days. When using the Journey Messaging Service, your contact details may also be used for the transmission of travel-related information (such as check-in information), provided you have consented to this.

The legal basis for data processing is Art. 6 para. 1 lit. a GDPR, § 25

Para. 1 TTDSG on the basis of your consent.

DialogShift offers further information on the collection and use of data as well as your rights and options for protecting your privacy.