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Declaration on accessibility

General information about the website

The website of Harry’s Home Holding AG presents the comprehensive range of houses & apartments under the “harry’s home” brand in Austria, Germany and Switzerland. Guests can find information on the individual locations, room categories, special offers and brand services. The aim is to convey a “home away from home” feeling: spacious rooms, modern facilities, pet-friendliness and central locations.

The website is designed to offer a clear structure and intuitive usability. The focus is on user-friendliness, visual brand management and simple booking processes – combined with responsive design so that guests can access the site from a variety of devices.

Use of the online offer

  • Navigation & structure: The website uses a clear navigation system with main categories such as “Locations”, “Offers”, “Business”, “Career”, supplemented by a mega menu in which all hotel and apartment locations can be reached quickly. The footer also contains an imprint, data protection and contact information.
  • Media & Content: Content includes image galleries, location descriptions, room details, special promotions and blog or news articles about the brand and services.
  • Interaction & service: Guests can book accommodation directly online or make inquiries using the contact information. Form-free communication and a simple booking interface are part of the offer. 
  • Design & user-friendliness: The design combines visual brand elements with clear structures. Animations and interactive elements support the brand experience without compromising clarity. The site is optimized for mobile use, making it easy to use on the move.

Validity of the declaration

This accessibility statement applies to the website published under the domain harrys-home.com as well as to all associated subpages and subdomains (e.g. blog.domain.de, app.domain.de), provided they are assigned to the same provider. The assignment is usually made via a joint imprint or via the contractual and technical responsibility of the same organization.

Responsible:

Self-image

Accessibility is now a basic feature of modern websites – it is a quality feature, enhances the user experience and ensures legal security. Enabling complete accessibility for all groups of people is in line with our corporate understanding of digital responsibility and social participation.

Our claim

In concrete terms, this means for us:

  • Semantically correct front end: clean HTML structures, meaningful ARIA roles, consistent component logic.
  • Conceptual accessibility: focus guidance, logical tab sequence, keyboard operation, understandable interactions.
  • Editorial clarity: Comprehensible language, readable typography, descriptive links, alt texts.
  • Accessible media: Videos with transcripts and subtitles, high-contrast thumbnails, visual descriptions if necessary.
  • Technical assistance friendliness: Support for preferred-reduced-motion and other system-based user preferences.
  • Sustainable further development: Regular audits, action plans and continuous maintenance of digital accessibility.

Applicable standard

Our website is based on the following legal and normative principles:

  • Barrier-free Information Technology Ordinance (BITV 2.0)
  • Disability Equality Act (BGG)
  • Directive (EU) 2016/2102
  • WCAG 2.1 – aimed at conformance level AA+

Audit from 17.11.2025

This website is partially compliant with conformance level AA of the “Web Content Accessibility Guidelines Web – WCAG 2.2” or with the applicable European standard due to the following incompatibilities and exceptions.

Success criterion 1.1.1 Meaningful text alternatives for non-text content (A)
Problem: Not all non-text content (e.g. images, graphics, controls) has suitable alternative texts that describe its purpose or content in an understandable way. This can lead to a loss of information, particularly for screen reader users.
Solution: Missing text alternatives are gradually added.
Planned implementation: 2025/2026

Success criterion 1.2.1 Meaningful text alternatives for audio-only/video-only (A)
Problem: Equivalent text alternatives are not always available for purely visual or auditory media, which means that the content is only accessible to people with sensory impairments to a limited extent.
Solution: Missing text alternatives are gradually added
Planned implementation: 2025/2026

Success criterion 1.3.1 Info and relationships (A)
Problem: The HTML structure and semantic markup of content is not implemented correctly across the board. This can impair the use of assistive technologies.
Solution: We correct incorrect semantics.
Planned implementation: by the end of 2025

Success criterion 2.4.4 Link purpose (A)
Problem: The purpose of individual links is not always clearly recognizable from the link text or the context (e.g. “click here” instead of “show product details”). This is particularly problematic for screen reader users, as often only the isolated link text is read out to them.
Solution: We add missing ARIA labels.
Planned implementation: 2025/2026

Success criterion 2.4.5 Multiple paths (AA)
Problem: There are no alternative navigation paths such as a search function, a sitemap or a table of contents. This makes it difficult for different user groups to find specific content or to navigate the website efficiently.
Solution: Implementation of an alternative navigation path
Planned implementation: by the end of 2025

Success criterion 3.1.2 Language of parts (AA)
Problem: Content in other languages (e.g. individual terms, quotations or menus) is not always correctly labeled with the corresponding language code. As a result, these parts of the text may be read out incorrectly by assistive technologies.
Solution: Missing language labels are gradually added.
Planned implementation: 2025/2026

Test procedure & methodology

The review was carried out according to the following procedure:

1. manual tests

  • Keyboard operation
  • Screen reader (VoiceOver, NVDA, JAWS)
  • Focus guidance and visual orientation

2. automated tools

  • axe
  • Lighthouse
  • WAVE

3. conceptual analysis

  • Structure, navigation, semantic markup logic
  • Assistive technology compatibility

4. editorial review

  • Language, alternative texts, ARIA attributes, comprehensibility


More information on the test procedure

Objective: AA+ as standard

The aim is to reliably fulfill the legal requirements of WCAG 2.1 level AA and also to implement elements from the extended area of digital accessibility (partly WCAG 2.1 AAA) – insofar as this is appropriate and technically feasible in the project context.

Implementation takes place as part of re-audits, module-related updates and project-related maintenance processes. All relevant measures, deadlines and responsibilities are documented transparently.

Report barriers

This website is currently being completely revised. Due to the upcoming new development, a comprehensive review (audit) of the existing site has been dispensed with.

In order to be able to process feedback in a targeted manner, it is helpful to name the affected page or function later.

Contact:

Note on the conciliation procedure (Section 14 BGStG)

If a satisfactory solution is not reached after contacting the conciliation body, a conciliation procedure can be initiated in accordance with § 14 of the Federal Disability Equality Act (BGStG).
The conciliation body at the Social Ministry Service provides support in the event of conflicts regarding accessibility and mediates between affected persons and the body responsible for the website.

Contact the conciliation body (Ministry of Social Affairs):

The procedure is free of charge. No legal counsel is required.

Legal notice on the accessibility statement

This declaration on digital accessibility is based on a template provided by ALEKS & SHANTU GmbH . Its use is expressly permitted for your own web projects, provided that content adjustments (e.g. to audits, measures or responsibilities) are made correctly and no misleading impression of direct involvement by ALEKS & SHANTU GmbH is created.

This template does not constitute legal advice. All information is provided to the best of our knowledge, but without guarantee of completeness or legal liability.

A visible reference with a link to www.aleksundshantu.com is desired.